We are tirelessly working to address the following error that occurs when trying to access our control panel.

parsing "^ShooterGame\Saved\Config\WindowsServer\GameUserSettings.ini$" - Unrecognized escape sequence \C.

While we fix this we have solutions to make changes in the control panel.

1) Send in a ticket with specific items you wamt changed and our team will change them for you.

2) Access the file via FTP. Using a 3rd party FTP system such as Filezilla or CoreFTP you can access the files of the server. The host name is the name of the server your service is on. IE, box1002.sovereigngl.com. The user name and password are the same user name and password for the control panel, not your billing login. The port is 8821.

We hope to have this issue resolved soon.



Monday, August 27, 2018

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